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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scarlett Tracey

February 19, 2026

5  out of  5
rating by Scarlett Tracey
"Excellent, personalized service. Well done."
We responded:
"Thank you Scarlett!"
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Rebekah Mutchler

February 19, 2026

5  out of  5
rating by Rebekah Mutchler
"I completely appreciate every experience I have with Carrie. She is so incredibly helpful and on top of things ensuring the best quality of customer service! Thanks for always being a message away!"
We responded:
"Thank you Rebekah!"
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Amie Tanguay

February 18, 2026

5  out of  5
rating by Amie Tanguay
"I’ve been doing business with Erika Hancock’s office for 20+ years and have no complaints. Carrie in the office is wonderful to work with and very knowledgeable. Erika has also been extremely helpful the few times I’ve had to use their services. Would highly recommend!"
We responded:
"Appreciate your loyalty!"
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Brenda Manning

February 16, 2026

5  out of  5
rating by Brenda Manning
"Carrie was very helpful, knowledgeable and explained the Home and Auto Policies. She very Friendly and trustworthy."
We responded:
"Thank you Carrie is the best!"
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Linda Thompson

February 10, 2026

5  out of  5
rating by Linda Thompson
"I could not be happier with my experience with Erika Hancock State Farm agency. Carrie was friendly, knowledgeable and accommodating in every way. I am thrilled with the savings from my previous policy. I will certainly recommend this agency to my friends and family."
We responded:
" Thank you Linda! Carrie is great!"
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Larry Case

February 4, 2026

5  out of  5
rating by Larry Case
"It is pretty simple, in the statement I heard ; What makes you happy makes us happy. Price and quality of service was second to none. I am thankful."
We responded:
"Thank you Larry for your kind words!"
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Sandra Pearson

December 29, 2025

5  out of  5
rating by Sandra Pearson
"Erika and Carrie have been wonderful to work with. Anytime I have needed anything they have helped me quickly and efficiently. Their rates have been excellent as well."
We responded:
"Thank you Sandra! We appreciate you!"
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Kaelen Brunson

December 23, 2025

5  out of  5
rating by Kaelen Brunson
"My experience was absolutely amazing to establish car insurance!! I moved from out of state and needed to find a State Farm Agent locally, & the process was smooth, quick, and welcoming. Thank you!"
We responded:
"Thank you Kaelen! Welcome to Kentucky!"
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CHRIS WETHERBY

November 18, 2025

5  out of  5
rating by CHRIS WETHERBY
"Great customer service, Carrie and Erika were great help!"
We responded:
"Thank you Chris!"
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Malory Toothaker

November 6, 2025

5  out of  5
rating by Malory Toothaker
"Carrie is amazing, so efficient and just handles every detail!"
We responded:
"Thanks Malory! Glad to help!"
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marty perry

November 5, 2025

5  out of  5
rating by marty perry
"Excellent service."
We responded:
"Thank you Marty!"
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Caleb Gyesi

September 24, 2025

5  out of  5
rating by Caleb Gyesi
"Very Precise explanation and good customer service"
We responded:
"Thank you Caleb!"
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Randy Cummins

August 29, 2025

5  out of  5
rating by Randy Cummins
"Fast and friendly"
We responded:
"Thank you Randy! "
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melissa murray

August 6, 2025

5  out of  5
rating by melissa murray
"Erika is always accessible, professional and timely. Highly recommend her!!"
We responded:
"Thank you Melissa! We appreciate you!"
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Stacy Johnson

July 3, 2025

5  out of  5
rating by Stacy Johnson
"Always so helpful and friendly"
We responded:
"Thank you Stacy!"
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Mackenzee Sawyer

April 23, 2025

5  out of  5
rating by Mackenzee Sawyer
"This office is amazing and Carrie is the best to work with!"
We responded:
"Thank you Mackenzee! We appreciate you!"
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Matt Haydon

April 2, 2025

5  out of  5
rating by Matt Haydon
"Always a pleasure working with Kari Ross. She does a great job of fully understanding your individual needs and providing the best solution to ensure quality coverage at affordable rates. Thank you!"
We responded:
"Thank you all!"
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Adam Catlin

March 11, 2025

5  out of  5
rating by Adam Catlin
"Carrie was very helpful and made sure everything was in order to make an actuate quote."
We responded:
"Thank you Adam!"
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Ray Peden

February 24, 2025

5  out of  5
rating by Ray Peden
"Excellent personal service, thoroughly analyzed insurance options, fast response, fair prices. Carrie Roth gets an A+."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Shannon Marie

February 18, 2025

5  out of  5
rating by Shannon Marie
"Excellent service, very informative and patient!"
We responded:
"Thank you Shannon!"
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Mystic Pimp

February 3, 2025

5  out of  5
rating by Mystic Pimp
"Wonderful staff that was able to help me in clear terms and get me set up quick Special thanks to Carrie!"
We responded:
"Mystic, Carrie is GREAT! Thank you!"
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lisa monroe-Vannatta

January 25, 2025

5  out of  5
rating by lisa monroe-Vannatta
"Erika and her staff are always willing to help Great people to work with Thank you all for what you do best"
We responded:
"Thank you Lisa!"
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Cindy Armstrong

January 20, 2025

5  out of  5
rating by Cindy Armstrong
"We saved over a $1,000 a year by switching to State Farm. Carrie was wonderful and so helpful. I highly recommend Erica and all her staff. They were extremely knowledgeable and helpful. It's means a lot to have a business that truly cares about their clients - and State Farm does."
We responded:
"Thank you Cindy!"
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Rebecca Simpson

December 23, 2024

5  out of  5
rating by Rebecca Simpson
"Carrie was absolutely amazing! My daughter just got her intermediate drivers license today and adding her as a driver was scary! She made it so easy, affordable, with options to fit my family. She even related with her own personal experiences. She is great!"
We responded:
"Thank you Rebecca!"
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Joel Garcia

December 6, 2024

5  out of  5
rating by Joel Garcia
"Amazing experience, I will recommend this lady and her staff. For your needs on car, home insurance. Excellent"
We responded:
"Thank you Joel!"