State Farm® Insurance Agent Erika Hancock
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scarlett Tracey
February 19, 2026
"Excellent, personalized service. Well done."
"Thank you Scarlett!"
Rebekah Mutchler
February 19, 2026
"I completely appreciate every experience I have with Carrie. She is so incredibly helpful and on top of things ensuring the best quality of customer service! Thanks for always being a message away!"
"Thank you Rebekah!"
Amie Tanguay
February 18, 2026
"I’ve been doing business with Erika Hancock’s office for 20+ years and have no complaints. Carrie in the office is wonderful to work with and very knowledgeable. Erika has also been extremely helpful the few times I’ve had to use their services. Would highly recommend!"
"Appreciate your loyalty!"
Brenda Manning
February 16, 2026
"Carrie was very helpful, knowledgeable and explained the Home and Auto Policies. She very Friendly and trustworthy."
"Thank you Carrie is the best!"
Linda Thompson
February 10, 2026
"I could not be happier with my experience with Erika Hancock State Farm agency. Carrie was friendly, knowledgeable and accommodating in every way. I am thrilled with the savings from my previous policy. I will certainly recommend this agency to my friends and family."
" Thank you Linda! Carrie is great!"
Larry Case
February 4, 2026
"It is pretty simple, in the statement I heard ; What makes you happy makes us happy. Price and quality of service was second to none. I am thankful."
"Thank you Larry for your kind words!"
Sandra Pearson
December 29, 2025
"Erika and Carrie have been wonderful to work with. Anytime I have needed anything they have helped me quickly and efficiently. Their rates have been excellent as well."
"Thank you Sandra! We appreciate you!"
Kaelen Brunson
December 23, 2025
"My experience was absolutely amazing to establish car insurance!! I moved from out of state and needed to find a State Farm Agent locally, & the process was smooth, quick, and welcoming. Thank you!"
"Thank you Kaelen! Welcome to Kentucky!"
CHRIS WETHERBY
November 18, 2025
"Great customer service, Carrie and Erika were great help!"
"Thank you Chris!"
Malory Toothaker
November 6, 2025
"Carrie is amazing, so efficient and just handles every detail!"
"Thanks Malory! Glad to help!"
marty perry
November 5, 2025
"Excellent service."
"Thank you Marty!"
Caleb Gyesi
September 24, 2025
"Very Precise explanation and good customer service"
"Thank you Caleb!"
Randy Cummins
August 29, 2025
"Fast and friendly"
"Thank you Randy! "
melissa murray
August 6, 2025
"Erika is always accessible, professional and timely. Highly recommend her!!"
"Thank you Melissa! We appreciate you!"
Stacy Johnson
July 3, 2025
"Always so helpful and friendly"
"Thank you Stacy!"
Mackenzee Sawyer
April 23, 2025
"This office is amazing and Carrie is the best to work with!"
"Thank you Mackenzee! We appreciate you!"
Matt Haydon
April 2, 2025
"Always a pleasure working with Kari Ross. She does a great job of fully understanding your individual needs and providing the best solution to ensure quality coverage at affordable rates. Thank you!"
"Thank you all!"
Adam Catlin
March 11, 2025
"Carrie was very helpful and made sure everything was in order to make an actuate quote."
"Thank you Adam!"
Ray Peden
February 24, 2025
"Excellent personal service, thoroughly analyzed insurance options, fast response, fair prices. Carrie Roth gets an A+."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Shannon Marie
February 18, 2025
"Excellent service, very informative and patient!"
"Thank you Shannon!"
Mystic Pimp
February 3, 2025
"Wonderful staff that was able to help me in clear terms and get me set up quick Special thanks to Carrie!"
"Mystic, Carrie is GREAT! Thank you!"
lisa monroe-Vannatta
January 25, 2025
"Erika and her staff are always willing to help Great people to work with Thank you all for what you do best"
"Thank you Lisa!"
Cindy Armstrong
January 20, 2025
"We saved over a $1,000 a year by switching to State Farm. Carrie was wonderful and so helpful. I highly recommend Erica and all her staff. They were extremely knowledgeable and helpful. It's means a lot to have a business that truly cares about their clients - and State Farm does."
"Thank you Cindy!"
Rebecca Simpson
December 23, 2024
"Carrie was absolutely amazing! My daughter just got her intermediate drivers license today and adding her as a driver was scary! She made it so easy, affordable, with options to fit my family. She even related with her own personal experiences. She is great!"
"Thank you Rebecca!"
Joel Garcia
December 6, 2024
"Amazing experience, I will recommend this lady and her staff. For your needs on car, home insurance. Excellent"
"Thank you Joel!"